Caring for your furniture

Use a warm, damp soft cloth to gently remove any dust. For a deeper clean use a slightly soapy cloth. Dry the surface thoroughly immediately after. Never use bleach, harsh chemicals, silicone spray polishes, abrasive sponges or scourers on the surface. Specialist wood cleaners are our recommended cleaning products for all solid wood surfaces.

Although most spills will wipe away, you should always immediately wipe off anything that could stain such as coffee, red wine and vinegar. If left, the surface may need refinishing to remove the stain. Should this be the case we would always recommend consulting a specialist or contacting us directly for further advice.

Sometimes furniture gets damaged. Light scratches and marks should be fixed prior to any reapplication of oil. These can be removed by lightly sanding the area in the direction of the grain using a sanding sponge of fine sandpaper (180 grit or higher). Finish using 240 grit sandpaper still in the direction of the grain. Clean away any dust thoroughly before refinishing using the Timbercare product (please give us a call for the specific product used)

Daylight matures wood. Uneven exposure to sunlight could result in colour differences which are very difficult to remove. If your piece of furniture is placed in direct sunlight, you should avoid leaving anything permanently on the surface for the first 8 weeks to give the wood chance to initial mature.

Moist and humid conditions can cause the grain to feel rough. This is due to the wood absorbing the water, causing the grain to swell. Ideally, the relative humidity for solid wood furniture is between 30-60%. Water should never be left to stand on the surface of the wood and steel. Any moisture should be immediately wiped dry. Uneven release of moisture may cause warping and splits to occur.

Whilst the finishes are resistant to moderate heat from plates and mugs, this will degrade the finish faster and could mark the surface; we always recommend using coasters and placemats. Intense heat (e.g. hot pans) may burn the wood itself and burn marks can be difficult to remove.

Furniture shouldn't be placed too close to heat sources like radiators, wood burners etc. Strong heat sources or changes to the relative air humidity can cause uneven dry areas in the wood, resulting in cracking or openings at the joints.

All steel parts which have a raw finish will need waxing every 12 months (depending on the humidity) to protect the steel from oxidation. Steel can be waxed using Clear furniture Wax.

To re-wax your steel simply wipe down the steel with a dry cloth to remove any dust or dirt. Then apply a thin, even layer of wax following the direction of the grain using a clean, white lint free cloth. Leave for 30 minutes. Using a new clean cloth buff the entire surface. For sprayed steel finishes please do not apply wax. These surfaces are already protected so will just need to be kept clean.

Use a soft dry cloth to wipe away any dust or dirt away. Never use abrasive sponges or scourers on the surface. Any moisture should be immediately dried off of the surface.